Instalasi dan konfigurasi sistem operasi (Windows, Linux), Microsoft Office (Word, Excel, PowerPoint), Troubleshooting software, Instalasi aplikasi, Pengelolaan database dasar, Penggunaan software antivirus, Software editing (Photoshop, CorelDRAW), Pengolahan data (Excel, SPSS), Pemrograman dasar (Python, Java), Penggunaan software remote desktop (TeamViewer, AnyDesk).